Privacy Policy

Florida Community Health Management (“FCHM,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through this website.

This Privacy Policy explains how information collected through this website is gathered, used, and protected. It also outlines your rights and choices regarding your information.

Information We Collect

We are the sole owners of the information collected through this website. We only collect information that you voluntarily provide to us, such as through website forms, email, phone calls, SMS communication, or other direct contact.

The information we may collect includes:

Name
Phone number
Email address
Any other information you choose to provide through our forms or communications

How We Use Your Information

We use the information you provide to:

Respond to your inquiries
Communicate with you regarding the reason you contacted us
Provide information about our services
Support operational, administrative, or service-related communications
Improve our website and user experience

We do not sell or rent your personal information to anyone.

We do not share your information with third parties outside of our organization except when necessary to fulfill your request, provide services, comply with legal obligations, or support legitimate business operations.

Unless you request otherwise, we may contact you by email or SMS in the future regarding services, updates, or changes to this Privacy Policy.

SMS Privacy Statement

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.

Your Access to and Control Over Information

You may opt out of future communications from us at any time.

You may contact us using the email address or phone number listed on our website to:

Request information about what data we have about you, if any
Correct or update your information
Request deletion of your information
Express concerns about how your information is being used

Security

We take reasonable precautions to protect your information both online and offline.

When sensitive information is submitted through the website, it is protected through secure transmission methods, including encryption where appropriate. You can generally verify this by looking for a lock icon in your browser address bar and confirming that the website address begins with “https.”

We also protect your information offline. Only personnel who need access to personally identifiable information to perform a specific job are granted access. Computers and servers used to store such information are maintained in a secure environment.

Registration and Forms

In order to use certain parts of this website, a user may be asked to complete a form. During form submission, users may be required to provide certain information, such as a name, phone number, and email address. This information is used to contact you about the services or information you requested.

Additional optional information may also be requested, but it is not required unless specifically stated.

Cookies

This website may use cookies to improve your browsing experience and better understand how visitors interact with the site.

Cookies are small pieces of data stored on a visitor’s device that help improve website functionality, recognize repeat visitors, and support website performance and analytics. Use of cookies is not directly linked to personally identifiable information unless voluntarily provided by the user.

Some third-party services or business partners may also use cookies on this site. We do not control those third-party cookies.

Links to Other Websites

This website may contain links to third-party websites. Please be aware that we are not responsible for the content, security, or privacy practices of other websites. We encourage users to review the privacy policies of any external websites they visit.

Accessibility Statement

Florida Community Health Management is committed to making its website accessible to all users, including individuals with disabilities.

We strive to improve accessibility in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our efforts may include:

Providing alternative text for images
Supporting keyboard-friendly navigation
Using clear and understandable language
Improving access to audio and video content where applicable

If you experience difficulty accessing any part of this website or have suggestions for improvement, please contact us at info@flachm.com or (305) 394-9991. We value your feedback and are committed to improving accessibility for all users.

SMS Terms & Conditions

SMS Consent Communication

Information, including phone numbers, obtained through the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you consent to receive text messages from Florida Community Health Management, you may receive messages related to:

Service updates
Appointment-related or follow-up communication, if applicable
Administrative notifications
Marketing, promotions, or service-related announcements, if authorized

Example:
“Thank you for contacting Florida Community Health Management. We may send updates, service-related information, or other communications based on your inquiry. Reply STOP to opt out at any time.”

Message Frequency

Message frequency may vary depending on the nature of the communication.

Potential Fees for SMS Messaging

Standard message and data rates may apply based on your wireless carrier’s pricing plan. These charges may vary depending on whether messages are sent domestically or internationally.

Opt-In Method

You may opt in to receive SMS messages from Florida Community Health Management through:

Website forms
Other written or digital consent methods, where applicable

Opt-Out Method

You may opt out of receiving SMS messages at any time by replying STOP to any message received.

For assistance, reply HELP.

Additional Options

If you do not wish to receive SMS communications, do not select or submit the SMS consent option on website forms.

Standard Messaging Disclosures

Message and data rates may apply
Message frequency may vary
Reply STOP to opt out
Reply HELP for assistance

Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact: